first direct has added new payment functionality to its Banking on the go App, allowing customers to create new beneficiaries and Standing Orders from their mobile device. Customers now have the ability to set up and make payments to major beneficiaries and to family and friends by accessing the mobile banking app using Touch ID or a Digital Secure Key.
20 Jan 2017Press Release
HSBC and first direct customers will offer customers access to Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay, soon after it launches in the UK. Francesca McDonagh, head of retail banking and wealth management UK, HSBC “HSBC and first direct customers will be among the first in the UK to use Apple Pay...
9 Jun 2015Press Release
From today, 14th October, first direct customers will be able to use Paym to make secure payments of up to £350 per day to friends, family and anyone else using the Paym service with just a mobile phone number from the first direct Banking on the go App.
14 Oct 2014Press Release
Today (26 June 2014) first direct has launched a Windows Phone 8 version of its ‘Banking on the Go’ mobile App. This follows on from its recently added BlackBerry 10 App and means the bank’s mobile offering is now available across four platforms (iOS, Android, BlackBerry 10 and Windows Phone 8).
26 Jun 2014Press Release
According to recent research by first direct, 39% of the UK population check their current account more frequently now than they did before the downturn. The survey revealed that 20% review their balance at least once a day and amazingly, over 470,000 sneak a peek almost hourly! However, on average...
16 Mar 2012Press Release
The first direct iPhone App continues to be extremely popular with our customers. To date over 120,000 customers have downloaded it and usage is growing week on week, with over 2 million log ons using the App and 400,000 payments made on the go! But that doesn't mean we're complacent; we've listened to feedback and made some improvements.
5 Jul 2011Article
As some of you may be aware first direct's internet banking is temporarily unavailable. We apologise for any inconvenience this may cause you, however we are working as fast as we can to fix it and are hoping to have the problem sorted as soon as possible.
25 Feb 2011Article
Online and 24-hour telephone bank, first direct, has become the first UK bank to launch a true transactional, Banking 'on the go' App for Apple's iPhone and iPod Touch. The App, launched today on the Apple App Store, allows first direct customers to check balances, view the last 20 account transactions, make payments and transfer money between accounts.
13 Jan 2011Press Release
There have been a lot of queries and discussions on Talking Point and Twitter about whether or not first direct have or are planning to have an iPhone App. We can confirm that, whilst customers can't download a first direct App from the Apple store, we do have a version of our internet banking site which can be more easily viewed on the iPhone.
1 Jun 2010Article
As the UK awaits the long-anticipated release of the iPhone, first direct has become the first bank to adapt its online banking to work seamlessly with Apple's latest offering ahead of its November release. The direct bank - already the pioneer of text message banking and mobile phone banking...
9 Nov 2007Press Release