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Mobile banking is now the number one channel of choice for first direct customers. More first direct customers are using the app on their smartphone rather than their computer to manage their current accounts. The switchover took place in August and was confirmed in September’s figures. On average...


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first direct has launched a new offer for existing customers who open a Credit Card or Gold Card. Customers will receive a free night for two at boutique getaway on top of the existing interest free periods on either balance transfers or purchases, depending on the card.* Nick Harrison, Commercial Director at first direct...


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first direct has seen a significant increase in the rise of overseas contactless transactions made by UK customers this summer, as the rest of the world catches up with the contactless revolution.


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first direct challenged stand-up comedian, writer, and presenter Iain Stirling to take part in the ‘Dabble Sessions’, a series of hands-on workshops run by a group of successful hobbyists-cum-entrepreneurs. Having already switched career himself from law to stand-up comedy, Iain’s proved he’s not afraid to master new skills...


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From today (24 April) first direct is once again shaking up the current account switcher market by enabling new customers to choose from a wide range of items and experiences as a hello gift. first direct’s long-running cash joining incentive has evolved into a switcher gift for new customers, giving them the option to choose from the latest tech...


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first direct has enabled Pay by Siri*, allowing customers to make payments on their iPhone with a simple voice command such as "Hey Siri, Pay [Priya] £15 with first direct.” first direct customers can now pay existing payees or mobile contacts via Paym** without having to open their banking app or put in any passwords.


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first direct has wasted no time in optimising its Mobile App to support Face ID on the iPhone X. Face ID technology allows iPhone X customers to log onto the first direct Mobile App and authorise payments using their face. All Apps on the iPhone X which use Touch ID will automatically switch over to Face ID. But by optimising its Mobile App...


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Ahead of the launch of Open Banking in January 2018, first direct is partnering with Bud, a fintech start-up, to trial a new business model, which provides customers with an integrated offering of financial services products and tools from across the market, including those from other providers where most appropriate.


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first direct is delighted to announce a brand new partnership with Visa which gives customers cashback when they spend with selected retail partners. Customers can register up to five separate first direct Visa credit and debit cards to get money back when they shop with retailers such as H+M, Boots, Esso, Lidl, and Costa.


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The Apps have been developed in conjunction with customer feedback and are now completely ‘native’ – meaning their look and feel follows the design standards of both operating systems and offers the best possible customer experience. The Apps are now live on iOS and Android, available from the apple store and Google Play Store.


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