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Half of those surveyed said going through a quarter-life crisis was an enlightening experience and they’d discovered new things about themselves in the process first direct teams up with Quarter-Life crisis expert and psychologist Dr Oliver Robinson to find out more Over half (56%) of 25-35 year olds in the UK are currently going through a quarter...


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first direct has enhanced its already comprehensive, award-winning* Travel Insurance cover, boosting coverage to reflect issues impacting travellers today. The new enhancements include: cover for customers who want to cancel or cut their trip short following a major incident...


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first direct has welcomed Eddie – the Beast – Hall to its Leeds headquarters to kick off the promotion of Europe’s Strongest Man 2018. This will be the third year first direct has sponsored the iconic TV event...


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first direct has launched a new fee-free switching incentive for customers wishing to break their contract early and take its 5* rated Home Insurance. People’s needs change all the time and you may need to take out different types of cover, you may have been dissatisfied with the service you received when you made a claim...


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first direct is pioneering a new business model, providing consumers with an integrated offering of financial services products and tools from across the market, including those from other providers where appropriate. Announced last year, the six-month artha pilot forms a key part of HSBC UK’s Open Banking strategy.


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first direct has cut rates across selected two, five, and ten year fixed rate mortgages, giving homebuyers looking for higher LTV mortgages a wider choice of products and terms to suit different needs.


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first direct has been voted one of the best companies in the UK for delivering high quality customer service, according to The Institute of Customer Service. In the latest UK Customer Satisfaction Index, published today, consumers rated first direct in their top ten.


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first direct is proud to support ‘Take Five to Stop Fraud’ Week – the national banking campaign aimed to raise awareness of financial crime and help people keep their money safe. first direct takes fraud prevention extremely seriously and has a suite of cutting edge fraud protection tools and systems to help our customers.


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first direct persuaded Iain Stirling, well known comedian and voice of Love Island, to trade the comfort of his voice over booth for a different sort of challenge, to encourage Brits to step out of their comfort zone and try something new. In a new video released today, Iain is convinced by award-winning beauty journalist, Alice Hart-Davis...


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Following the Bank of England Base Rate increase to 0.5%, first direct has carried out a review and has increased the rate on some of its savings accounts. Although first direct’s savings rates are not directly linked to the base rate, it’s one of the factors we take into consideration when reviewing our savings range.


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