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first direct has wasted no time in optimising its Mobile App to support Face ID on the iPhone X. Face ID technology allows iPhone X customers to log onto the first direct Mobile App and authorise payments using their face. All Apps on the iPhone X which use Touch ID will automatically switch over to Face ID. But by optimising its Mobile App...


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Ahead of the launch of Open Banking in January 2018, first direct is partnering with Bud, a fintech start-up, to trial a new business model, which provides customers with an integrated offering of financial services products and tools from across the market, including those from other providers where most appropriate.


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first direct, the UK’s most recommended bank*, has partnered with actress and comedian Diane Morgan to launch a social media campaign which aims to encourage consumers to step out of their comfort zone and try something new.   The campaign focuses on why first direct is the bank of choice for the adventurous-minded.


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first direct is offering new credit card customers the opportunity to benefit from its current offers, and earn £25 cashback*. New Gold Card customers get 17 months at 0% on purchases, and new Credit Card customers received 27 months at 0% interest on balance transfers.


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36% of property owners had offers accepted after just one viewing East Anglia tops regional league table for fast offers London homebuyers need most viewings prior to an offer More than a third of homebuyers are prepared to spend an average of more than £226,000 on a property based on just one viewing lasting less than 30 minutes...


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first direct has cut both the booking and arrangement fees across its award-winning mortgage range, giving homebuyers an even greater choice of products to suit different financial needs Until further notice, these fees have been reduced from £1,450 to just £725 – effectively halving them. Nick Harrison, Head of Products at first direct...


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first direct has reduced the headline rate on personal loans of £15,050 to £30,000 to 3.0%. The offer will be available until early November, and is only available to existing first direct customers. Over a typical seven year term...


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first direct is delighted to announce a brand new partnership with Visa which gives customers cashback when they spend with selected retail partners. Customers can register up to five separate first direct Visa credit and debit cards to get money back when they shop with retailers such as H+M, Boots, Esso, Lidl, and Costa.


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With its latest brand awareness campaign, first direct bank is looking to position itself as a unique, modern digital bank, with amazing people available 24/7 to help with all the bigger stuff. The 28-year old brand is Britain’s most recommended bank and continues to hoover up awards for customer service across all industries and sectors. The multi...


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The annual Customer Service Survey from Which? has put first direct at the top of 100 of the largest brands in the UK, across all sectors for the way it treats customers. In order to make this conclusion, Which?


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