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Mobile banking is now the number one channel of choice for first direct customers. More first direct customers are using the app on their smartphone rather than their computer to manage their current accounts. The switchover took place in August and was confirmed in September’s figures. On average...


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first direct has seen a significant increase in the rise of overseas contactless transactions made by UK customers this summer, as the rest of the world catches up with the contactless revolution.


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According to data collected in an independent consumer survey required by the Competition and Markets Authority (CMA), first direct customers would recommend the bank for its personal current accounts.


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From today (24 April) first direct is once again shaking up the current account switcher market by enabling new customers to choose from a wide range of items and experiences as a hello gift. first direct’s long-running cash joining incentive has evolved into a switcher gift for new customers, giving them the option to choose from the latest tech...


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first direct is delighted to announce a brand new partnership with Visa which gives customers cashback when they spend with selected retail partners. Customers can register up to five separate first direct Visa credit and debit cards to get money back when they shop with retailers such as H+M, Boots, Esso, Lidl, and Costa.


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One in five are happy to use contactless for purchases of less than £1 Majority of consumers now withdrawing cash once a week or less As the Boxing Day sales get underway, new research reveals that for purchases of £30 and under we’re more likely to ‘tap to pay’ rather than hand over cash...


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In the first half of the year, more than half a million bank customers complained about their current accounts. Even though many people in the UK are dissatisfied with their existing bank, they still feel like switching is too much hassle.


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Thursday 11 December 2014 first direct has launched a free mobile savings app, ‘Saveapp’, to help consumers resist the temptations of small everyday spends and Saveapp towards their bigger savings goals. Free-to-download from the App Store from today...


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YouGov survey reveals the unexpected cost of Christmas takes total spend to £1,400 The average British household will splash out an additional £650 this Christmas to cover the unexpected cost of the 12 days following Christmas Day, a report published by first direct reveals.


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Times are tough. People are haggling for deals left, right and centre. However it turns out the easiest way to save money is to simply ask - politely.  New research from first direct reveals more than two-thirds (68 per cent) of people get angry and threaten to leave when dealing with service providers, rising to three-quarters (74 per cent) of men.


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