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first direct's internet banking service has been rated the best in the country in the latest results from an independent survey of online banking customers. 94% of first direct's internet banking customers rate the service as excellent or very good - nearly 20% higher than the average online bank score of 76%.


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Telephone and internet bank first direct has launched one of the best value offset mortgages on the market for borrowers with lower levels of equity or relatively small deposits...


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Following the 0.25% base rate increase announced by the Bank of England today, first direct has frozen its offset Mortgage interest rate at 5.00% (5.1% APR) until further notice. This means the telephone and internet bank has absorbed the impact of the base rate rise and shielded its offset Mortgage customers from the consequences.


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On Monday (26 April 2004) first direct, the country’s most recommended bank, launches an account aggregation service for its own customers and non-customers alike. The free service, known as internet banking plus, will be available at www.firstdirect.com.


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first direct is increasing its savings account rates by up to 0.30%, with effect from 1st May 2004. The majority of savers will see their first direct savings rate rise by 0.25%. Bonus Savings Account (‘with monthly bonus’ *) new rate previous rate AER Gross %p.a. Net %p.a. AER Gross %p.a. Net %p.a. £3,000...


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