first direct, the UK bank that has won plaudits for its engagement in social media, has taken another step towards becoming the UK's leading 'social bank' with the launch of a new Facebook page, facebook.com/firstdirect.
13 Jul 2011Press Release
Companies should embrace social media as part of their customer service strategy to meet growing demand and consumer expectations, according to new research by first direct. The research revealed that 79 per cent of Brits regularly use social media each month. It also illustrated that a quarter of respondents who share online...
10 Nov 2009Press Release