first direct Lab
Skip menus

Breaking News

Filter


first direct has been voted one of the best companies in the UK for delivering high quality customer service, according to The Institute of Customer Service. In the latest UK Customer Satisfaction Index, published today, consumers rated first direct in their top ten.


Share this (opens in a new window)

first direct is proud to support ‘Take Five to Stop Fraud’ Week – the national banking campaign aimed to raise awareness of financial crime and help people keep their money safe. first direct takes fraud prevention extremely seriously and has a suite of cutting edge fraud protection tools and systems to help our customers.


Share this (opens in a new window)

first direct persuaded Iain Stirling, well known comedian and voice of Love Island, to trade the comfort of his voice over booth for a different sort of challenge, to encourage Brits to step out of their comfort zone and try something new. In a new video released today, Iain is convinced by award-winning beauty journalist, Alice Hart-Davis...


Share this (opens in a new window)

Following the Bank of England Base Rate increase to 0.5%, first direct has carried out a review and has increased the rate on some of its savings accounts. Although first direct’s savings rates are not directly linked to the base rate, it’s one of the factors we take into consideration when reviewing our savings range.


Share this (opens in a new window)

first direct has wasted no time in optimising its Mobile App to support Face ID on the iPhone X. Face ID technology allows iPhone X customers to log onto the first direct Mobile App and authorise payments using their face. All Apps on the iPhone X which use Touch ID will automatically switch over to Face ID. But by optimising its Mobile App...


Share this (opens in a new window)