How to use this site
Welcome to the first direct Social Media Newsroom.
This site is designed primarily to help journalists who are looking for the latest first direct news and other resources.
If you are looking for specific information about our products and services please go to firstdirect.com.
RSS Feeds
The site generates a news feed (also called an RSS feed) which you can subscribe to by clicking on the logo that looks like this:
in the top right hand corner of the home page. This feed will automatically update your newsreader (including some email programs) with any new posts on the site.
Alternatively, if you are only interested in certain topics, you can use our "tag cloud" to select a topic (just click on the word which interests you) and subscribe using the orange RSS logo on the page which follows.
If you don't know what RSS is, or you don't have a feed reader, here is what Wikipedia has to say about RSS. We use bloglines as our feed reader, but there are lots of other good ones too.
Photos
If you want to download our photos, you can click on any individual photo to see an enlarged version. Feel free to cut and paste from there if you don't need a hi-res version. If you need it to be bigger, just follow the link to our Flickr page where you can download any of our photos for free.
Videos
Our videos are all on YouTube, if you want to share or use them, please feel free using the links which YouTube provides. Just click on the YouTube logo to visit our page.
For Bloggers / Journalists:
Press releases are featured in the "breaking news" on the homepage and published separately in the "press area" section, however, please feel free to use content from any part of the site.
All the content on this site is licensed under the creative commons license agreement at the point of publication.
first direct: Just heard, average time taken to answer customers' calls to fd in Q1 of 2012 was 6 seconds! Fantastic work by the customer reps.
14:03 PM May 11th, 2012 from web
Tag cloud
- Charity
- Environment
- CSR
- Innovation
- Mortgages
- Little Black Book
- Customer service
- Fixed rate
- Offset
- iPhone
- Mobile banking
- Current account
- Carbon
- Carbon reduction
- Podcasts
- ISA
- Savings
- Satisfaction guaranteed
- Interactive
- ChildLine
- Recommendation
- Satisfaction
- Grand Designs
- Tracker
- Variable rate
- Social Media
- Capped
- HR
- Home Insurance
- Marketing
- Awards
- Telephone banking
- Repayment
- Answering the Call
- M&S Money
- Travel Insurance
- Colourful Lives
- Infographic
- Credit Card
- Balance Transfer
- Cool Brand
- Dialogue
- Switching
- Text message banking
Click on a tag to create a custom RSS feed
Ours podcasts on first direct interactive
This site is designed primarily to help journalists who are looking for the latest first direct news and other resources.
If you are looking for specific information about our products and services please go to firstdirect.com.