first direct has made rate changes across its award winning mortgage range, giving homebuyers a wider choice of mortgage products to suit different financial needs. This includes cuts on a number of fixed rate deals across different loan to value (LTV) products, which can offer more protection against any future base rate increases.
30 Oct 2015Press Release
In the first half of the year, more than half a million bank customers complained about their current accounts. Even though many people in the UK are dissatisfied with their existing bank, they still feel like switching is too much hassle.
26 Oct 2015Press Release
HSBC and first direct customers will offer customers access to Apple Pay, which is transforming mobile payments with an easy, secure and private way to pay, soon after it launches in the UK. Francesca McDonagh, head of retail banking and wealth management UK, HSBC “HSBC and first direct customers will be among the first in the UK to use Apple Pay...
9 Jun 2015Press Release
With interest rates still at an all-time low the prospect of fixing has become even more appealing following first direct’s announcement that it has reduced many of its fixed rate mortgages including its 10 year fixed rate, which is top of the market in the 65% LTV range. The newly reduced rates mean that first direct will now have market-leading 3...
6 Feb 2015Press Release
With a score of 86.7 points (out of 100) first direct is once again number one when it comes to customer satisfaction for banks and building societies, according to the latest UK Customer Service Institute report. The bank has also increased its score across all sectors to come joint second overall, up from third place last year.
21 Jan 2015Press Release